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Mistress of Linen has grown from our love of antique and vintage heritage textiles.

The sourcing of antique textiles has been our business for many years and it has allowed us to supply beautiful materials to be used in homes, film and theatre.

We came up with the idea of making our own bag after bags we had bought kept falling apart after little use and we realised they were poorly designed, made cheaply, badly and in a third world country. We asked ourselves how difficult can it be to design and make something that did its job well? So we made a design, for ourselves, and used it in our lives to test it. Having a bag fall apart and not do its job was just not on so we made it to last and this bag became our large tote.

We had no intention of making it into a business but with requests to have this design reproduced we started to take orders. Mistress of Linen has grown from that first idea and now our range includes more bag designs, aprons, clothing and luxurious home comforts.

Everything we do is very personal and our designs are the result of careful thought. We only make products we would want to own and use. All are made from antique or vintage textiles carefully selected to blend together and extend the life of the material. Often we have only enough of a particular fabric to make just one item so many of our products are unique.

We are proud that we make our pieces in England and our team of seamstresses are passionate about what we stand for. They understand the quality and heritage of the material we use and their care to quality and detail is reflected in the products we produce.

Frequently asked questions

All the following will help to explain how we operate as a business. If you have any queries or requirements please do not hesitate to contact us. We always try to help. Please read the item details carefully and don’t hesitate to ask if you are not sure of something.

Payment:

Our shop is hosted on Etsy and they provide many different methods of payment. Their service has industrial strength security but if you have any concerns please contact us directly and we can sort out a different payment method.

Refunds and exchanges:

Refunds are managed on a purchase to purchase basis. We do not refund shipping or insurance costs and the customer would be responsible for costs in shipping back to us. The item would have to be received in the same, unused condition it was sent out before a refund can be made. We want you to be very happy with your purchase so please, please contact us first so we can resolve any issues. A return number must be given before you return anything for refund. Please contact us for this.

Your satisfaction is important, please ask before you purchase if you are not sure of something.

Trade customers:

We welcome trade enquiries. Please contact us to discuss how we can work together.

International Deliveries:

International customers must use due diligence to watch for their packages. If you are not at home when mail is delivered please arrange for someone to watch for and receive your packages for you. We are not responsible for refund postage costs once the package has been mailed and shipped to a foreign location.

Please watch carefully for your packages to arrive or make arrangements for their safe reception at your location. If a package is returned as undeliverable we will try to contact you to let you know what has happened. Any subsequent delivery will be at the buyer’s cost.

Why do our prices vary for what seems the same item?

We use different fabrics in our items and for a normal vintage fabric such as metis we have a standard price. If we come across unused vintage linen or hemp which is very unusual then we have to pay more for it and hence it has to cost more. You will have a very special bag or apron which will be unique.

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